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About us
We're one of the fastest growing independent travel insurance companies in the UK and each day we help protect people from all sorts of misfortune while travelling around the world. Our aim is to provide an outstanding and innovative service through dedicated and highly experienced people.
Why buy travel insurance from us
We understand that price is an important consideration when buying insurance so we have cut out all the unnecessary costs and only operate online. This way we can keep our prices really low for you without compromising the cover. But don't worry if you do need to speak to us we are only a phone call away. The savings we make are passed straight back to you in some of the lowest priced products available on the market today, and by remaining independent we are free to constantly review our products and suppliers to ensure we are providing the best value and service possible.
We believe that by helping people to understand what they are buying, we can help them choose for themselves the product that is right for their needs. We do this because this is what you have told us you want...and we want you to keep coming back to us year after year.
About our Insurers
We only ever use insurance companies that have the size and dedication to back up their promises. For example our travel insurance emergency medical assistance is undertaken by MAPFRE whose 24/7 multilingual contact centres manage every case compassionately, quickly and effectively and every year they successfully handle thousands of medically escorted repatriations around the world. Their Emergency Medical Care units apply the highest medical standards to hospitals and treatment centres operating in countries and regions that have poor medical resources.
Claims
If you need to make a claim you can find the contact information you need on your certificate of insurance. If you have lost this please call the customer services department who will be happy help.
Any Questions
Click the ‘FAQ's link at the bottom of this page and you will be taken to our comprehensive Help Centre where we have answered most of your common questions.
Contact us
If you need to contact us for any reason the best way is to send us an email using the form on the 'Contact us' page. Alternatively give us a call and we'll be please to help.
